Job Description:

The call center representative manages calls received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls.

• Customer service via phone, answering 50-100 calls per day
• Utilize knowledge of tax types collected
• Utilize knowledge of municipalities and school districts
• Change addresses and create new accounts
• Process credit card and E-pay payments
• Memo service application

Must have ability to work under pressure, attention to detail, ability to listen and retain knowledge and demonstrate patience.

Hours are Monday – Friday 8:00 am – 4:00 pm. Not permitted to miss a day during the 1 week training period. Strict attendance policy.

Pay rate is $12/hr. + based upon experience.

Our Mission:

Choice One Staffing Group offers our employees assistance in finding the best positions for their skills, talents, and experience. It’s simple.  At Choice One Staffing Group, People are our PURPOSE and YOUR success is OUR success!

Try us!  You’ll find we focus on providing a positive candidate experience from your first contact through the completion of your first assignment and every assignment.

Employee Benefits:

We offer medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation.

Specialized Staffing:

We specialize in Administrative, Light Industrial, Technical, Medical and Hospitality

EEO Policy:

Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.