Are you looking for a challenging and rewarding position? A Fortune 500 company is seeking an Insurance Verification Representative. This is an on-site role in the San Antonio, TX area. This position involves extensive member contact via the telephone. Handling inbound/outbound calls from participants and/or prescribers. Call center environment. 

Job Title: Insurance Verification Representative

Start Date: Must be available to start immediately

Length of Assignment: Possible Temp to Hire position

Shift:

• Must be flexible to work an 8 hour shift between the hours of 7:00 AM – 6:30 PM, with a rotating Saturday schedule
• Training Schedule: M-F 8:00 am – 4:30 PM

Compensation:

• Pay rate is $17.25/hr.
• Weekly pay schedule.

Responsibilities:

• Verify insurance coverage for potential new clients.
• Re-verify insurance coverage for existing patients in order to process patient prescriptions needs successfully.
• Processing Prior Authorizations.
• Demonstrate excellent customer service to patients, healthcare professionals, and insurance carriers.
• Research and investigate orders using PeopleSafe and LINKS.
• Research issues sent by Customer Care, Account Managers, and internal customers.
• Notify requestor of decisions, changes, or other relevant information pertaining to the request/inquiry.
• Research and resolve payment issues.
• Call to offer a direct sale of medications to participants and posting payments to the proper account.
• Perform required transactions to complete mail order prescriptions.

Requirements:

• 1 year minimum in a customer service or call center environment.
• Must have previous prior authorization experience.
• Must have effective empathetic communication style in managing calls and communication.
• Computer experience is required. (MS Outlook, Word, and Excel)
• Data Entry skills
• Experience in a health care setting or insurance industry is a plus.
• Must be able to read and interpret policies, procedures, and instructions.
• Verifiable High School Diploma or GED

Our Mission:

Choice One Staffing Group offers our employees assistance in finding the best positions for their skills, talents, and experience. It’s simple. At Choice One Staffing Group, People are our PURPOSE and YOUR success is OUR success!

Try us! You’ll find we focus on providing a positive candidate experience from your first contact through the completion of your first assignment and every assignment.

Employee Benefits:

We offer medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation.

Specialized Staffing:

We specialize in Administrative, Light Industrial, Technical, Medical and Hospitality

EEO Policy:

Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.