This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Preferred experience: 1 year experience (minimum 6 months) experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar service position.
Pay rate: 18.63/hr.
Hours: Training – 2 weeks, Monday – Friday (hours TBD) Regular hours: Must be flexible to work a regular shift between the hours of 6:00 am – 7:00 pm with rotating Saturdays once/month.
Choice One Staffing Group offers our employees assistance in finding the best positions for their skills, talents, and experience. It’s simple. At Choice One Staffing Group, People are our PURPOSE and YOUR success is OUR success!
Try us! You’ll find we focus on providing a positive candidate experience from your first contact through the completion of your first assignment and every assignment.
We offer medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation.
We specialize in Administrative, Light Industrial, Technical, Medical and Hospitality
Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.
To apply for this job please visit onlineapps2.coatsweb.com.