Join a dynamic team as a Taxpayer Service Representative, where you will play a pivotal role in providing excellent service both in person and over the phone. As the first point of contact for taxpayers, you will handle inquiries about their accounts and taxes, demonstrating your expertise and commitment to excellence.

Primary Responsibilities: 

• Engage with taxpayers through both in person interactions and over the phone.
• Utilize your knowledge of various tax types collected by Keystone, demonstrating your proficiency in tax related matters.
• Showcase your ability to handle administrative tasks, such as modifying address changes and creating new accounts in our applications.
• Process payments for multiple tax types efficiently and accurately.
• Master the art of documenting thorough and detailed memos in our taxpayer service applications.
• Take ownership as an office key holder, contributing to the smooth running of daily operations.
• Manage end of day FedEx runs to ensure timely processing of payments and essential documents.

Secondary Responsibilities:

• Demonstrate exceptional listening skills and a keen ability to retain knowledge.
• Accurately and attentively complete detailed tasks, showcasing your commitment to precision.
• Stay updated on changes in daily responsibilities and job processes.

Job Qualifications:

• High school graduate or equivalent (GED).
• Associate or bachelor’s degree in a related business major is a plus.
• Previous experience in a call center is preferred.

Knowledge, Skills, and Abilities:

• Fluency in Spanish is a plus.
• Computer skills and a willingness to learn new applications.
• Demonstrated research skills.
• Strong problem solving skills.

Pay rate:

• $15/hr.  – $16/hr.
• Weekly Pay

Shift & Training: 

• Monday – Friday, 8:00AM – 4:00PM
• Training will be conducted at the Irwin/North Huntingdon location

Our Mission:

Choice One Staffing Group offers our employees assistance in finding the best positions for their skills, talents, and experience. It’s simple. At Choice One Staffing Group, People are our PURPOSE and YOUR success is OUR success!

Try us! You’ll find we focus on providing a positive candidate experience from your first contact through the completion of your first assignment and every assignment.

Employee Benefits:

We offer medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation.

Specialized Staffing:

We specialize in Administrative, Light Industrial, Technical, Medical and Hospitality

EEO Policy:

Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.