Medical Customer Service

Pharmacy Technician
September 4, 2021
Medical Billing
September 10, 2021

Medical Customer Service

  • Florida
  • Orlando

Job Description:

  • Conferences with patient to explain benefits and financial responsibilities, and arranges for funding programs if necessary.
  • Schedules patient’s deliveries and addresses all patient needs in one phone call with positive and caring attitude.
  • Ensures proper follow-ups are initiated so patient’s therapy is not disrupted.
  • Ensures individualized care goals are met.
  • Ensures the highest quality of care is provided and is in compliance with federal, state, and local regulatory requirements and established departmental policies and procedures.
  • Ensures patients receive quality care by reviewing documentation, making visits with staff, reviewing care plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.
  • Plans and organizes work assignments, sets priorities and completes work with minimum supervision.
  • Works with Insurance Companies to verify coverage and benefit levels.

Must have a background in Health Care or Customer Service with at least 2 years’ experience. Associates degree a plus.

• Insurance knowledge preferred
• Call center experience a benefit.
• Computer knowledge required.

Available shifts: 9:00 am- 6:00 pm, 11:00 am – 7:00 pm, 11:00 am – 8:00 pm

3 weeks of training, 8:00 am – 5:00 pm.

Pay rate: $14.45/hr.

Our Mission:

Choice One Staffing Group offers our employees assistance in finding the best positions for their skills, talents, and experience. It’s simple.  At Choice One Staffing Group, People are our PURPOSE and YOUR success is OUR success!

Try us!  You’ll find we focus on providing a positive candidate experience from your first contact through the completion of your first assignment and every assignment.

Employee Benefits:

We offer medical, holiday pay, vacation pay, referral bonuses and pre-employment preparation.

Specialized Staffing:

We specialize in Administrative, Light Industrial, Technical, Medical and Hospitality

EEO Policy:

Choice One Staffing Group, Inc. is an equal opportunity employer that prohibits employment discrimination based on race, color, religion, sex, national origin and ancestry, individuals who are 40 years of age and older or qualified individuals with disabilities.

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